Customer Service

We work hard to provide great service and insurance protection for more than six million customers, and take pride in our top-notch customer support. If you like working with people and problem solving, our Customer Care team could be a great fit for you. Our customer advocates and first notice of loss representatives (FNOL) are often the first point of contact for customers, agents, and employees. We hire customer service representatives with a diverse range of experience and education for these roles, to provide a positive customer service experience.

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Policy Servicing Specialist I
Policy Servicing Specialist I Harborcreek, PA, US, 16510 Jun 18, 2025
Harborcreek, PA, US, 16510 Other
Experience Manager
Experience Manager Erie, PA, US, 16506 Jun 25, 2025
Erie, PA, US, 16506 Customer Service
NEW York No Fault PIP Adjuster
NEW York No Fault PIP Adjuster Rochester, NY, US, 14623 Jun 13, 2025
Rochester, NY, US, 14623 Claims