Customer Service

We work hard to provide great service and insurance protection for more than six million customers, and take pride in our top-notch customer support. If you like working with people and problem solving, our Customer Care team could be a great fit for you. Our customer advocates and first notice of loss representatives (FNOL) are often the first point of contact for customers, agents, and employees. We hire customer service representatives with a diverse range of experience and education for these roles, to provide a positive customer service experience.

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Inside Claims Representative
Inside Claims Representative Richmond, VA, US, 23230 Sep 6, 2023
Richmond, VA, US, 23230 Customer Service
Claims Facilitator
Claims Facilitator Raleigh, NC, US, 27518 Sep 28, 2023
Raleigh, NC, US, 27518 Customer Service
Property Adjuster I
Property Adjuster I Montgomery, MD, US, 21742-1350 Sep 10, 2023
Montgomery, MD, US, 21742-1350 Claims
Claims Support Specialist II
Claims Support Specialist II Knoxville, TN, US, 39722 Oct 1, 2023
Knoxville, TN, US, 39722 Claims
Inside Claims Representative
Inside Claims Representative Harrisburg, PA, US, 17055 Sep 5, 2023
Harrisburg, PA, US, 17055 Customer Service
Claims Facilitator
Claims Facilitator Harrisburg, PA, US, 17055 Sep 19, 2023
Harrisburg, PA, US, 17055 Customer Service
Policy Servicing Specialist I
Policy Servicing Specialist I Harborcreek, PA, US, 16510-4674 Sep 7, 2023
Harborcreek, PA, US, 16510-4674 Other
Property Adjuster I
Property Adjuster I Hagerstown, MD, US, 21742 Sep 28, 2023
Hagerstown, MD, US, 21742 Claims
Litigation Specialist
Litigation Specialist Hagerstown, MD, US, 21742 Sep 8, 2023
Hagerstown, MD, US, 21742 Claims
Customer Service Representative (FNOL)* Some Remote Opportunity Erie, PA, US, 16530 Customer Service
Customer Advocate I
Customer Advocate I Erie, PA, US, 16530 Sep 7, 2023
Erie, PA, US, 16530 Customer Service
IT Analyst/Sr IT Analyst (Data)
IT Analyst/Sr IT Analyst (Data) Erie, PA, US, 16504 Sep 14, 2023
Erie, PA, US, 16504 Information Technology
Inside Claims Representative
Inside Claims Representative Allentown, PA, US, 18018 Sep 12, 2023
Allentown, PA, US, 18018 Customer Service